How may I reach a representative of International Institute of California?
We answer all of our calls, email and phone. Yes, you will speak to live person when you call us.
Tel: 408-249-1505
Can I submit my documents in person?
We do welcome walk-ins. Please call us first if you can and you’re welcome.
How long does the evaluation process take?
The longest it takes to complete typical evaluations is 21 Business days (four weeks) with some exceptions and unforeseeable circumstances and depending on the country of origin. We do have Rush Service options ranging from 24 hours to 15 business days.
Please see our Fee Schedule.
What documents and how many copies of each do I need to send?
- If you are intending to use the evaluation results for State Board certification, please Submit 2 copies (sets) of all your documents including clinical practicum. ( see Application form)
- If you are intending to use the evaluation results for all other purposes, please send one set of all your documents.
What if my documents are not in English?
You must have the translation done by professional translators only. If you need assistance in locating one, please send us email request or call us.
Will my evaluation be accepted by any college /University in the United States?
Most institutions in the United States will accept our evaluations. However, we suggest you should verify with the particular institution before having an evaluation completed by IIC.
Does my evaluation expire and if not, how do I obtain additional copies in the Future?
Your completed evaluation report and copies of documents you submitted to will remain in our system and archives for a period of 5 years from the date of the filling of your initial application. Within the five year period you will be able to get additional copies for applicable fee by calling, emailing or by simply stopping by our office. Any request for additional official reports received after 5 years period will be subject to reevaluation requiring submission of a new application, all documents and the fees.
By what procedure/standards are my academics transcripts evaluated and by whom and will my evaluation recommend the exact degree in the country I studies?
The U.S educational equivalencies recommended are in accordance with established guidelines and represent the considered judgment of qualified evaluators and there is no guarantee of a specific degree equivalency.
If I send in my originals, will you return them?
Yes. We will return your original documents after we have verified them. For your documents’ safe and timely return, please make sure to include original documents self-addressed return envelope. You may choose to receive your documents mailed by USPS certified Mail or other Secure mail services( example, Fed Ex…) and include the shipping and handling fees on your IIC application so that we can return your original and the evaluation report to you by secure mail over night or next day Services. If you chose not to all our mails are sent regular first class US mail.
